F998 Terms & Conditions
— Your protection, our responsibility

1 General Terms & Introduction

F998 is an online betting and gaming platform offering entertainment and excitement for users in Bangladesh. These Terms & Conditions ("Agreement") form a legally binding contract between the user ("you") and the f998 operator ("we").

These Terms and Conditions apply to the f998 website, mobile application, and all related services. By accessing f998, creating an account, or using any of our services, you agree to be bound by these Terms and Conditions.

• F998 reserves the right to amend these rules at any time. Any changes will be published on the website upon taking effect.
• Continued use of f998 after updated terms have been published will be considered your acceptance of the new terms.
• If any part of this agreement is found to be legally unenforceable, the remaining provisions will continue to remain in full effect.
• F998 services are available exclusively to individuals of legal age (18 years or older).

2 Account Registration & Eligibility

To register on f998, you must meet the following requirements. Providing inaccurate information may result in your account being suspended or terminated.

• Age: You must be at least 18 years of age at the time of registration. f998 strictly prohibits the creation of accounts by minors.
• One Account: Each individual may only hold one account. Opening multiple accounts is strictly prohibited.
• Accurate Information: You must provide accurate details, including your name, date of birth, phone number, and banking information.
• KYC Verification: Identity verification (National ID/Passport) is required before making a withdrawal at f998.
• Password Protection: Keep your account password confidential. f998 will not be held liable for any consequences arising from sharing it with a third party.

3 Deposit & Withdrawal Rules

F998 supports the most popular payment methods in Bangladesh. The key rules for deposits and withdrawals are outlined below:

• All deposits made to f998 must be from an account held in the name of the registered account holder.
• Third-party payments are strictly prohibited. Any such transaction, if detected, will result in immediate account closure.
• KYC verification must be completed before your withdrawal request can be processed.
• Winnings derived from bonus funds are subject to wagering requirements before withdrawal.

4 Betting Rules & Limits

Please keep the following rules in mind when betting at f998. Failure to comply with these terms and conditions may result in bet cancellation or account suspension.

• Bet Limits: Minimum and maximum bet amounts are set for each event and are clearly displayed within the interface.
• Event Cancellation: If a sports event is cancelled or postponed, f998 will automatically refund your stake.
• Incorrect Odds: If incorrect odds are displayed due to a technical error, f998 reserves the right to void or correct the affected bets.
• Live Betting: Live betting markets are updated in real time. f998 is not liable for any bets voided due to network delays.
• Sports Results: Bet settlements are based on official results. Appeals will not be accepted.
• Casino Games: All casino games use an RNG (Random Number Generator) that is audited by an independent third party.

5 Bonus & Promotion Terms

F998 offers a range of attractive bonuses and promotions. Each bonus comes with its own terms and conditions, so please read them carefully before claiming.

• Welcome Bonus: New members receive a welcome bonus on their first deposit. This offer is available once only.
• Wagering Requirement: To withdraw bonus funds, you must meet the required wagering threshold (typically 5x–30x). The specific requirement is stated on each bonus page.
• Validity Period: All bonuses must be used within their specified validity period. Any unused bonus will be forfeited upon expiry.
• Game Restrictions: Some bonuses are valid on specific games only. Please refer to the game list in the bonus offer for details.
• Concurrent Bonuses: Multiple bonuses cannot be used simultaneously unless explicitly stated in the promotion.
• Abuse: Any attempt to abuse or fraudulently exploit bonuses will result in bonus cancellation and account closure at f998's discretion.

6 Prohibited Activities

The following activities are strictly prohibited on f998. Any violation may result in immediate account suspension and forfeiture of your balance.

• Creating multiple accounts under the same identity.
• Registering accounts or conducting transactions using another person's information.
• Involvement in match fixing or any form of sports fraud.
• Attempting to hack or gain unauthorized access to f998's software or systems.
• Placing bets using bots or automated software.
• Using f998 for money laundering or any illegal financial activity.
• Harassing or deceiving other users.
• Impersonating an f998 representative.

7 Privacy & Data Protection

F998 takes your privacy seriously. Our Privacy Policy is incorporated into these Terms & Conditions and applies in the same manner.

• Your personal information will be used solely for the purpose of operating f998 services.
• Your information will never be sold or shared with third parties, except where required by law.
• F998 uses SSL encryption and firewalls to keep your data safe and protected.
• Even after your account is closed, f998 may retain certain information for a specified period as required by law.

For more details, please visit our Privacy Policy View Page.

8 Account Suspension & Closure

F998 reserves the right to suspend or close accounts under the following circumstances:

• Violation of any clause within these Terms & Conditions.
• Registering with false or misleading information.
• Failure to complete KYC verification or submission of incorrect documents.
• Evidence of suspicious betting patterns or fraudulent activity is detected.
• The account has been inactive for an extended period (more than 12 months).

You may request to close your account at any time. Any valid balance can be withdrawn before the account is closed.

9 Responsible Gaming

F998 believes betting is a form of entertainment, not a source of income. We encourage all players to gamble responsibly.

• Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a maximum spending limit for each betting session.
• Self-Exclusion: You may choose to exclude yourself from the platform either temporarily or permanently at any time.
• Reality Check: f998 will periodically remind you of your playing time and spending.

To learn more, please visit our Responsible Gaming View Page.

10 Dispute Resolution & Contact

If you have a dispute or complaint, please contact the f998 customer support team in the first instance. We will endeavour to resolve your issue within 48 hours.

• Live Chat: Available 24/7 (fastest response).
• Email: support@f998.biz (response within 48 hours).
• If the matter cannot be resolved through customer support, a formal complaint may be submitted.
• All disputes at f998 are resolved through an independent and impartial third party.
• All legal matters relating to this agreement and any disputes shall be governed by the laws of the country where f998's licensor is based.